Evaluation of Dropfoods vending machine service quality


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Dropfoods is one of the leading vending machine operators in Vietnam. Since its inception, Dropfoods has supported thousands of individual and business customers with vending machine related services from A-Z, helping to save time, effort as well as costs for partners.

Evaluation of Dropfoods vending machine service quality

Dropfoods brand on the market

After more than 5 years of establishment and development, it can be said that Dropfoods has achieved many achievements such as better quality, gaining the trust of customers and partners, being evaluated as one of the leading vending machine suppliers/rental/repair/maintenance units in the market.

It can be said that 5 years is not a long timeline. However, enthusiasm, zeal as well as thoughtfulness, has helped Dropfoods' name to be known in the market and create a trust for customers/partners.

Evaluation of Dropfoods vending machine service quality

To measure the service quality that Dropfoods has brought to the market, it should be based on the following factors:

With Dropfoods, customers/partners will not need to spend any effort to do anything. The unit guarantees all-inclusive services from A-Z for customers such as:

For machine placing partners:

Convenience for customers

  • Dropfoods pays the machine's location rental fee for partners.
  • Dropfoods is responsible for all stages of managing, operating, and selling products at the machine.
  • Partners do not need to spend time, effort to participate in the management and operation of the machine.
  • All technical issues will be handled by the Dropfoods team within 24 hours.

For machine rental partners: Dropfoods and partners have two forms of cooperation

  • Partners rent the machine and sell products: Dropfoods is responsible for operating the machine.
  • Partners rent the machine: Dropfoods is responsible for all stages of managing, operating, and selling products at the machine. Dropfoods provide machine maintenance during the rental period.

For partners who buy vending machines

Dropfoods advises and offers payment solutions for partners. In addition, the unit will provide warranty and machine maintenance in 2 years and will charge an additional warranty extension fee to help customers feel secure when using.

Therefore, Dropfoods has created maximum convenience and peace of mind for customers when using the products and services provided by the unit. Additionally, customers will be consulted on the revenue data management system, machine operation insurance to ensure greatest benefits.

Time flexibility

In terms of time flexibility, customers appreciate Dropfoods because every process is streamlined and fast. All Dropfoods processes are implemented in 3 steps: Site survey - consultation - installation. With the support from A-Z of the Dropfoods team, helping customers save time to focus on their business.

About customer care

The customer care staff always follow up all the customer's needs and answer their problems in the most dedicated way. For that reason, customers using the service at Dropfoods are completely secure about the 24/7 service process.

About product quality

All products and services in the market provided by Dropfoods are guaranteed to maximize the quality for users. Customers feel secure when choosing Dropfoods because all processes, services, and products provided are clear, full of information and documents. In addition, with Dropfoods vending machines, customers can get an image of the modern, professional, and full utility area to increase consumer attraction and business profits.

It can be seen that the quality of Dropfoods vending machine service since its inception has received many positive reviews from customers/affiliated partners. This is also the motivation for Dropfoods to improve and develop better. Become Dropfoods customer/partner today to receive the best offers and dedicated service!

Please contact Dropfoods for more detailed advice on services and products as well as related information:
Dropfoods head office: Unit 401 PVFCCo Tower, 43 Mac Dinh Chi Street, Da Kao Ward, District 1, HCMC. (Monday - Friday: 8:30 am - 5:30 pm)
Phone: (84) 28 6290 6066
Email: contact@dropfoods.com
Facebook: https://www.facebook.com/dropfoods

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