DELIVERY POLICY

1. Delivery Area

Applies for all delivery addresses in Ho Chi Minh City area, since Dropfoods currently is only operating in Ho Chi Minh City.

2. Delivery Item

We deliver all items sold at Dropfoods vending machine system and updated at the Delivery feature on Dropfoods app.

3. Shipping Time

The shipping time may vary, depending on the warehouse processing your order, your delivery address, and the time when you place the order. The referential delivery time is displayed on Dropfoods app, after you add items to cart and go to the Place Order screen.

However, Dropfoods guarantees:

  • Standard delivery: Orders are placed within office hours from Monday – Friday 8:00 am – 5:00 pm. Orders will be shipped within maximum 1 hour.
  • Next working day delivery: Orders are placed outside office hours, Dropfoods will process the orders and deliver to you at 9:00 am on the next working day.

4. Shipping Rate

  • With orders of 500.000 VND or higher,
  • With orders less than 500.000 VND, not be over 30.000 VND.